What we do

We provide businesses with information, training, advice and measurement that ensures managers focus on customer service levels, teamwork and managing their people.

We work with ambitious individuals, providing them with information about themselves (as well as training and advice on how to exploit that information) that has a profoundly productive and often life changing effect on the choices that they make in their personal and professional lives.

What we do for Businesses

Bespoke Client Projects

Human Reality has gained enormous trust and respect over the years from their clients.  

Customer Service Training

Human Reality believes in a passionate commitment to excellence – because anything less is a passive acceptance of the second rate.

Management Training

Your clients both deserve and want to deal with, well trained professional managers.

Mystery Customer Programmes

We are experts in mystery customer programmes, with over 25 years experience.


Human Reality believes that you cannot make a silk purse out of a sow’s ear.

Team Development using Belbin Interplace

Helen Bennett is one of the UK’s leading experts on Belbin Team Roles. 

Find out how we can help individuals too

Training and programmes to help individuals

For individuals